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November 2016

Employee Ownership & Empowerment

Employee Ownership & Empowerment

SUI adopts an Employee Stock Ownership Plan, transitioning ownership to all of its employees! This creates increased engagement, personal accountability, and yet another way for SUI to reward employees for continued commitment and hard work.

March 2016

Smart Phone Repair Services

Smart Phone Repair Services

SUI rolls out training for DISH’s new Smart Phone Repair, allowing the team to offer reliable services at your location, repairing cracked screens and replacing batteries on Apple’s iPhone 5, 5c, 5s, 6, 6 Plus, and SE.

December 2014

400,000 customers annually

400,000 customers annually

With over 500 Satellite Technicians and increasing work order volume, SUI surpasses 400,000 customers served for the year.

January 2014

Training Center Upgrade

Training Center Upgrade

The now unused warehouse and former hub of SUI’s supply chain at Headquarters is repurposed into a state-of-the-art training center. The current training center at the Bessemer branch office is moved to the new facility, capable of accommodating training for 18 new team members at a time, includes a classroom and three mock homes with multiple home configurations to mimic more real-world scenarios allowing for hands-on learning.

March 2013

SUI Core Values

SUI Core Values

SUI reveals its core values, which were developed organically thanks to the actions and character of our very own team members. These values help articulate our Lead Dog culture and the ideals that have guided our team since the beginning.

February 2013

And the Oscar Goes To

And the Oscar Goes To

The inaugural SUI Oscars are presented at Barber Vintage Motorsports Museum in Birmingham, Alabama. The event honors top performing team members across the company and consists of a dinner, awards ceremony, and reception.

September 2012

Bringing Broadband to Rural America

Bringing Broadband to Rural America

DISH launches dishNET Broadband, allowing SUI to offer and install high-speed internet service via satellite in its underserved geography. SUI team member Greg Maddox completes the first dishNET residential and commercial installations for DISH in Jackson, Mississippi.

July 2012

Whole Home Entertainment Experts

Whole Home Entertainment Experts

SUI begins offering the newly announced Smart Home Services (SHS) from DISH. Products and services available to DISH customers include television mounting, surround sound installation, screen cleaner, HDMI cables, surge-protectors, and more.