At Satellites Unlimited, we pride ourselves on the availability of growth within the company, and Routing Specialist Nicholas (Nick) Teeling is the epitome of the many doors that can open for all. Nick is going on 19 years with us this month. He started as a technician in 2004 but has held titles ranging from Warehouse Manager to Calibrated Trainer to Recruiter before arriving at his current role as Routing Specialist. 

There are many great things about working at Satellites Unlimited, but the best part of working here, to Nick, is the opportunities to grow within the company in various roles. Through hard work and determination, the possibilities are endless. Much of Nick's success is due to his willingness to learn and motivation to work hard. Each new role shined a light on the different aspects of the company, from being in the field to working in the Corporate office. 

Along with the many growth opportunities available, one can only imagine the plethora of company changes Nick has witnessed in his 19 years at Satellites Unlimited. The most notable being the leaps taken in technology. Back when he started here, technicians were responsible for supplying their tools. Not only was this cumbersome for our field force, but it was also a turn-off for many. Nonetheless, those days are long gone. Our technicians receive the tools they need to fulfill their orders and extensive support to help make their lives easier. The moves taken to lift the burden off of our technicians are something that Nick admires about how we take action from the feedback we gather from our workforce. 

There is still room to improve as a company, even with these improvements. Nick believes we can do more for our technicians as we are experiencing difficulty retaining technicians, especially since the pandemic. One way he suggested we could improve is through our training program. We could provide our field force with more extensive training to better equip them with the skills they need to fulfill their role effectively and with satisfaction. 

Nick has always been passionate about our technicians. His current role still gives him the ability to provide support to our field force. The function of a Routing Specialist is essential to the holistic view of the different routes our technicians get assigned. In simple terms, he helps manage the routing calendars by tracking the work inflow and managing the workflow of route assignments to limit overbooking.

This role can be strenuous with the vast number of work orders we fulfill daily. However, Nick brings his Lead Dog mentality to work and focuses on completing one task at a time. This method is one he has found effective in handling the task load. That is what being a Lead Dog is all about. Being able to assess the situation, strategize, and get the job done so you can produce the best results. 

Outside of his valuable contributions to Satellites Unlimited, Nick dabbles in many things. For instance, he plays the guitar and video games in his spare time and cooks. Cooking, however, is where he shines most. It is even a tradition for him to cook an entire Thanksgiving meal for his family. Preparing the full spread for this annual holiday feast brings him tremendous joy. Like the doors that have opened for Nick in his Satellites Unlimited career, there is nothing better than opening that oven door and witnessing your Lead Dog effort basting in juice at the bottom of the pan!