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Employee Spotlight | Dustin Collie, FSM

Satellites Unlimited • Aug 01, 2020



Current Position:

Field Service Manager



Years with SUI:

4 Years 2 Months



Years in Current Role:

1 Year 2 Months





Tell us a little about 

yourself.



"I have a beautiful girlfriend Ashley, and 3 kids, Lexi (14), Mathew (12), and 

Mckenzie (4)."





What do you like to do in your off time?



“I enjoy spending time with my kids/family, we love the beach and are big Louisiana Tech and New Orleans Saints fans.”



DUSTIN COLLIE, 
FIELD SERVICE MANAGER

Monroe Office

GM Mike James says being a ‘Lead Dog’ means so many things, but boils down to this: “Strive for perfection. Make others better. Never settle. That is Dustin Collie!” Though Louisiana has been a particularly hard-hit state for the Southeast during the pandemic, our offices continue to ceaselessly maintain momentum. “FSM [Dustin] Collie has taken this challenge head-on and is my rockstar. Without his support and adaptability, we would not be successful.” 



Mike explained how Dustin went the extra mile during Memorial Day weekend. He stepped up and was responsible for monitoring all three Louisiana offices, volunteering to help New Orleans along with Baton Rouge and Monroe. “This allowed his fellow FSMs to keep their vacation plans,” Mike said.



“It was very rewarding once Monday was over!” Dustin jokes. “I’m really big on treating others how you want to be treated. So I didn’t question it at all when asked, because I would want someone to do the same for me. And I do like a challenge, so I accepted!”



Dustin said he thinks that ‘can-do’ spirit is driven by being deemed an essential service. “I think still being able to work during this time helps a lot,” he said. “Getting to go out each and every day and keep our mind off of all the negative definitely has a positive impact.”



So what does being a ‘Lead Dog’ mean to Dustin? “Even more so during these times, it’s being someone that doesn’t lose focus and stays positive. Even in a negative situation, find something positive about it. That will bring out a LEAD DOG ATTITUDE, and it will definitely run over into your co-workers.”



Mike says that ‘Lead Dog’ attributes like Dustin’s come from setting the tone for the team and having a winning attitude. “We buffer and protect our teams from outside distractions. Building relationships and proving that we will take care of them makes the difference.” If he could, Mike says, he would nominate the whole Monroe office. “They’ve stepped up and helped in so many ways over the past few weeks. CSR, FSM and our warehouse manager have all taken on different roles to make sure that Monroe is a bright star in our region.”






What does being a ‘Lead Dog’ mean to you?


“Even more so during these times, it’s being someone that doesn’t lose focus 

and stays positive. Even in a negative situation, find something positive 

about it. That will bring out a LEAD DOG ATTITUDE, and it will 

definitely run over into your co-workers.”



THE DISH

Employee Spotlight: Chris Harrington

17 May, 2023
Avid travelers and Lead Dogs have many commonalities! They both are dedicated, driven, and enthusiastic about their goals, whether traveling or staying ahead of the rest. Our Command Center Supervisor, Chris Harrington, is the poster child for both. He loves traveling (he has visited 38 states and nine countries) and is determined to be a Lead Dog in his role.

Employee Spotlight: Nicholas Teeling

10 Mar, 2023
At Satellites Unlimited, we pride ourselves on the availability of growth within the company, and Routing Specialist Nicholas (Nick) Teeling is the epitome of the many doors that can open for all. Nick is going on 19 years with us this month. He started as a technician in 2004 but has held titles ranging from Warehouse Manager to Calibrated Trainer to Recruiter before arriving at his current role as Routing Specialist.

Food Bags for Those in Need

By Grant Hobin • 03 Jan, 2023
We have partnered with our founding owners, Roddy and Janice McKinney, to help feed those in our footprint that are not as fortunate as we are. Thank you to Roddy and Janice for supplying the food needed to fill 'Food Bags' that will then be distributed in areas of need within our geographic footprint. Our Corporate team members are always happy to assist those needing a helping hand!

20 Year Anniversary Spotlight - Shanka Bridges

By Grant Hobin • 10 Aug, 2022
Many will note the historical significance of July 20th in reference to astronauts Neil Armstrong and Buzz Aldrin becoming the first men to walk on the moon in 1969. It was an unprecedented journey that in conclusion, led to one of the most recognizable quotes ever spoken on airwaves. As Neil Armstrong took his first steps, he uttered “That’s one small step for man, one giant leap for mankind.” That one moment in time culminated after years of research, training, and testing. Satellites Unlimited was founded by the McKinney family in 1994. Eight years later, a former car and door to door cable salesman took a “small step” towards a new career at our Mobile office location. His name was Reginald “Shanka” Bridges and today marks his 20 year anniversary, making him the longest tenured technician in our organization’s history. Anyone that has ever had the privilege to speak to, or meet Shanka, walks away from that encounter knowing that they’ve met someone truly special. He exudes a fervorous enthusiasm that

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Lead Dog Spotlight - Natori Mordica

By Grant Hobin • 10 Aug, 2022
Our technicians are the lifeblood of our business and the tasks they perform on a daily basis, can easily be described as grueling. Whether working in the outdoor elements, or climbing into furnace type attics, or crawling through the dark, inhabited spaces under the home; our technicians have the innate ability to be a customer facing ambassador for our brand while still undertaking tasks that would make many shudder. Gainesville's Natori Mordica has been with us since 1/7/2021 and she has developed into a Tier 3 technician who contributes in a multitude of ways up to and including working OOM over the past two months in our Dothan location. She has continued to excel throughout her career and prove that in a male dominated industry, anything is possible when you put your mind to it. Natori fields curiosity from her customers every single day when they see her smiling face at their doorsteps. They are always surprised to see a female technician and Natori loves it. She loves proving that she can provide a

Lead Dog Spotlight-Daniel Wiener

By Grant Hobin • 10 May, 2022
Ocala's Daniel Wiener has played golf since a very young age and has had the privilege of playing all over the country. His journey started when as a young man in Ohio, Dan's mom introduced him to the game. She worked at the local courthouse and would drop him off for the day to hit the links. Dan became very good and this has provided him with a lifetime of opportunities, traveling the country.

Lead Dog Spotlight-Jamie Bishop

By Grant Hobin • 10 May, 2022
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Lead Dog Spotlight-Josh Webb

By Grant Hobin • 10 May, 2022
Our team members' needs are paramount in priority and in our business that never sleeps, it is imperative to approach each need with a servant's heart. As a manager, due to the sheer volume of team members', and customers' needs, it can be overwhelming at times, but prioritizing those needs and taking a deep breath can go a long way. Few handle this better than FSM Josh Webb in our Albertville location whose sense of humor is a key component to extinguishing each difficult situation and taking care of our people.

Lead Dog Spotlight-Cephus Prophitt

By Grant Hobin • 10 May, 2022
There isn't a team member more influential in SUI's corporate building than Cephus Prophitt, the man responsible for our corporate building maintenance. Let's define maintenance first and foremost. Maintenance is replacing light bulbs, cleaning restrooms, emptying trash, fixing anything that's broke, setting up every office, accommodating any requests made by other team members, and conversing with our people, asking about their lives and sharing wisdom so profound that you can't help but lend a listening ear.
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